Castlegate & Derwent Surgery
Cockermouth Health Centre, Isel Road, Cockermouth, Cumbria, CA13 9HT Also known as: Castlegate surgery 161 reviewsReviews
This practice is either badly run or is over subscribed.
Appointments take 3 weeks plus.
Receptionists are cold, clinical ....not at all customer focused...why employ these people?
Doctors consultations are basic at best. I noticed how a real doctor operated when I attended CHOC one weekend...
We are really considering moving.
On risk register due to medication reducing immune system. Went to centre with temperature,pain and my eye closed due to infection from insect bite in eye area. Told couldn’t be seen and told to speak to pharmacist. Pharmacist could do nothing. Left in pain and worry . Fortunately relative a doctor and helped me. He was appalled
The staff were nice.
The waiting time needs to be quicker.
When problems arise not dealt with well.
Could you sign point the colour of your seats.
They are impossible for colour blind people.
Your electronic sign-in system asks to sit in 'green' (or other) chairs.
All chairs look different shades of green.
Resources
Short link to review Castlegate & Derwent Surgery: http://iwgc.net/ejojo